Frequently asked questions

Our flowers are sourced from trusted UK and international growers to ensure freshness, quality, and seasonal variety.

Absolutely. We offer bespoke floral designs tailored to your preferences, occasion, and budget. Please contact us in advance for custom orders.

Yes, we offer floral services for weddings, events, offices, and corporate clients across London. Long-term and one-off arrangements are available.

If the recipient is unavailable, our courier will follow delivery instructions provided at checkout or contact the recipient to arrange a suitable alternative.

As flowers are perishable goods, refunds or cancellations are not guaranteed once an order has been prepared or dispatched. If there is an issue with your order, please contact us within 24 hours of delivery and we will review your request promptly.